Join our Team

Technical Account Management

For our location in Urdorf (Switzerland) we are looking for a

(Junior) Technical Account Manager / Application Manager

About Us

As a specialist for electronic trading, MACD has been successfully developing products and services for financial institutions for more than 25 years.

We are market leader in trading connectivity in Switzerland. More than 60 banks and stock exchanges across Europe trust in our comprehensive range of services in software development, project management, consulting, hosting and support.

At our locations in England, Germany and Switzerland, around 40 IT engineers, business IT specialists and economists work on innovative solutions.

Close to the technology as a direct contact for our customers and partners

To strengthen our Technical Account Management (TAM) team, we are looking for a person who is willing to contribute and develop technical expertise and who also enjoys direct customer contact. Our team forms the interface between our development department and our customers and partners. If you are also interested in working on projects, we look forward to receiving your application.

Your tasks

Application management

  • Contact person for application questions about MAX for our customers and partners

  • Independent processing of customer enquiries regarding transaction data in our systems

  • Support with changes and general enquiries

Project management & technical implementation

  • Support in rolling out MAX in projects

  • Assisting with technical implementation and preparing installations

  • Support with technical and acceptance tests

  • Collaboration in the parameterisation of our applications and interfaces to banking systems and brokers

  • Preparation and transfer of knowledge from projects within the company

Product management

  • Acceptance of change requests from our customers

  • Contributing ideas for the further development of our products

What you bring with you

What you bring with you

  • Training in computer science or a comparable qualification through professional experience

  • Affinity for technology and IT applications

  • You have a quick grasp of things, work in a structured and customer-orientated manner

  • You are characterised by curiosity, flexibility and an independent way of working

  • You have a good command of written and spoken German and English

  • You are used to working from home

  • If you have basic knowledge in the following areas, this is an advantage:

    • Microsoft SQL Server, or SQL Server Management Studio

    • FIX message protocol

    • Jira / Confluence

What we offer

The majority of us work voluntarily in home office. Of course, this requires a good workplace at home. We also meet periodically at our central locations, which are easily accessible by public transport.  In order to enable the best possible cross-location collaboration and communication, MACD provides all employees with a modern infrastructure.

Our way of working in small, project-oriented teams enables a flat hierarchy in which all colleagues are on a first-name basis. It is important to us to treat each other respectfully, openly and honestly.

The compatibility of career and family is very important to us. Our flexible working hours allow our employees a high degree of flexibility.

What awaits you at MACD, you'll find out here:

 Work at MACD

Your Application

If we have aroused your interest in this position, we look forward to getting to know you! Please send us your application with CV, references and diplomas by e-mail to the address below:

We ask for your understanding that we only consider direct applications (no recruitment agencies).