Join our Team

Technical Account Management

For our location in Urdorf (Switzerland) we are looking for a

(Junior) Quality Manager (m/w/d)

About Us

As a specialist for electronic trading, MACD has been successfully developing products and services for financial institutions for more than 25 years.

We are market leader in trading connectivity in Switzerland. More than 60 banks and stock exchanges across Europe trust in our comprehensive range of services in software development, project management, consulting, hosting and support.

At our locations in England, Germany and Switzerland, around 40 IT engineers, business IT specialists and economists work on innovative solutions.

You want to grow with us, because you can make a big difference

To further strengthen our team and ensure the quality of our products, we are looking for a person who can help our customers understand our solutions even better through precise documentation. You will be responsible for the following areas:

Your tasks

  • Ensuring the quality of our products
    • Carrying out test procedures
  • Further development of software testing
    • Expansion of standardised test procedures
  • Further development of the automated test procedure (BOT)
    • Optimisation of user-friendliness
    • Increasing automation
    • Analysing test results
  • Creation and updating of:
    • Help functions in the software GUIs
    • Implementation and control of technical guidelines
    • Support with product descriptions
    • Software release notes
  • Processing customer enquiries
    • Communicating with customers to clarify enquiries and support them with their concerns

What you bring with you

  • Successfully completed training as a technical business administrator with further training in IT
  • Affinity for technology and IT applications
  • You have a quick grasp of things, work in a structured and customer-orientated manner
  • You are characterised by curiosity, flexibility and an independent way of working
  • You are used to working from home
  • You have a good command of written and spoken German and English
  • If you have basic knowledge in the following areas, this would be an advantage:
    • Securities trading
    • FIX message protocol

What we offer

The majority of us work voluntarily in home office. Of course, this requires a good workplace at home. We also meet periodically at our central locations, which are easily accessible by public transport.  In order to enable the best possible cross-location collaboration and communication, MACD provides all employees with a modern infrastructure.

Our way of working in small, project-oriented teams enables a flat hierarchy in which all colleagues are on a first-name basis. It is important to us to treat each other respectfully, openly and honestly.

The compatibility of career and family is very important to us. Our flexible working hours allow our employees a high degree of flexibility.

What awaits you at MACD, you'll find out here:

 Work at MACD

Your Application

If we have aroused your interest in this position, we look forward to getting to know you! Please send us your application with CV, references and diplomas by e-mail to the address below:

We ask for your understanding that we only consider direct applications (no recruitment agencies).