To further strengthen our team and ensure the quality of our products, we are looking for a person who can help our customers understand our solutions even better through precise documentation. You will be responsible for the following areas:

• Ensuring the quality of our products
  • Carrying out test procedures

• Further development of software testing
  • Expansion of standardised test procedures

• Further development of the automated test procedure (BOT)
  • Optimisation of user-friendliness
  • Increasing automation
  • Analysing test results

• Creation and updating of:
  • Help functions in the software GUIs
  • Implementation and control of technical guidelines
  • Support with product descriptions
  • Software release notes

• Processing customer enquiries
  • Communicating with customers to clarify enquiries and support them with their concerns

• Successfully completed training as a technical business administrator with further training in IT
• Affinity for technology and IT applications
• You have a quick grasp of things, work in a structured and customer-orientated manner
• You are characterised by curiosity, flexibility and an independent way of working
• You are used to working from home
• You have a good command of written and spoken German and English
• If you have basic knowledge in the following areas, this would be an advantage:
  • Securities trading
  • FIX message protocol

At MACD, we know how important flexibility and work-life balance are for our employees. That's why we also offer the opportunity to work from home. Of course, this requires a good workplace at home. Even when working from home, we promote professional development through regular online training, virtual team meetings and individual feedback sessions. This allows our teams to stay in touch and well informed even when working from home.

We meet regularly at our central locations, which are easily accessible by public transport. MACD provides all employees with a modern infrastructure in our offices to enable the best possible cross-location collaboration and communication.

Our way of working in small, project-oriented teams enables a flat hierarchy in which all colleagues are on a first-name basis. It is important to us to treat each other respectfully, openly and honestly.

The compatibility of career and family is very important to us. Our flexible working hours allow our employees a high degree of flexibility.