Our Technical Account Management teams in Switzerland (Urdorf) and in Germany (Aachen) are available for inquiries of MACD customers daily.
In addition to support, the Technical Account Management team is also responsible for project work, new installations, updates, configuration changes as well as testing, documentation and customer training.
Our fully automated alarm and monitoring system ensures that we pro-actively react in order to remedy the problem. Our ticket system guarantees that your inquiries are documented and resolved quickly.
I do not know a company that reacts so quickly to inquiries and problems that we communicate. The way we are helped is always very direct and pragmatic.
André Gauthier, Managing Director, E. Gutzwiller & Cie, Banquiers